Remote helpdesk software
Assistenza senza confini
Great support and a consistent brand experience shouldn’t stop when customers connect with businesses on the go.
Zendesk's remote helpdesk software helps companies meet customers–and their expectations–whether they’re online, in line, or just waking up.
Scoop esclusivo
Zendesk Support is a help desk. It's remote support. It's ticket management. Go ahead call it help desk software but don't try to tie it down. It's free range after all. And, it connects you to your users wherever they roam on whichever channel they love. All of this, wrapped up in a beautifully simple package that makes everyone go.....awe! (Save the bow.)
Lo sapevate?
Zendesk Message e il nostro canale SMS nativo offrono nuove opportunità per assistenza e coinvolgimento sui canali emergenti.
- Assistenza differenziata e coinvolgimento dei clienti su nuovi canali.
- Rapporti duraturi e comunicazioni semplificate sulle piattaforme che i clienti già usano.
- Rapida soluzione dei problemi e tassi di risposta ottimizzati tramite SMS.
Risorse ulteriori
Abbiamo un elenco zeppo di utili riferimenti. Dai un'occhiata qui sotto.
The benefits of remote helpdesk software are almost unlimited. Learn more about how it can help you give your customers the best support:
Building a thriving help center for your support ticket systemUnraveling IP-based host mapping for ZendeskCreating custom roles and assigning agentsUse problem and incidents to organize & speed up supportA Wharton University customer service story5 tips for setting expectations around in-house help desksThe art of troubleshootingLifecycle of a problem ticket
Trouble ticket softwareHelp desk interniTicketing systemHR help deskIssue tracking systemWhat is a helpdesk?
Trouble ticket softwareHelp desk interniTicketing systemHR help deskIssue tracking systemWhat is a helpdesk?