Expert Tips and Tricks To Leverage Technology For Your Employee Experience
With the rise of on-demand consumer apps delivering seamless experiences, people are expecting a service that is personalised, efficient, and convenient. When your employees arrive to work on Monday morning, they expect the same level of service.
Join Matt Daley, former Director of IT Operations at Zendesk, to learn more about how we are using Zendesk to increase our employees’ satisfaction from recruitment to retire.
This webinar will discuss how to:
● Help employees help themselves with self-service
● Connect systems to improve team productivity
● Harness automations to do more
● Use data to make better decisions
Matt is the former Director of IT Operations at Zendesk, where he was responsible for Zendesk employee systems and the driving force behind Zendesk Australia's employee experience initiatives. Matt has over 14 years experience working with an extensive range of different technologies.
Thanks for registering! Check your inbox for an email with your unique link to the webinar.
Understand and act on your ticket data with Insights reporting
Making data-driven decisions to improve your customer service experience doesn’t need to…
Spotlight: Jump into messaging with WhatsApp for Zendesk – Europe
With billions of people in over 180 countries around the world using…