Raccolte
5 - 10 min.

5 things that stand out in a customer service resume

Chat
<5 min.

Using AI for better self-service

Quantifying the business impact of customer service in Australia

Quantifying the business impact of customer service in Singapore

How Bark disrupted pet retail with a great customer experience…for dogs

How Brooklinen woke up the bedding industry by going direct-to-consumer

How Eaze is changing the customer experience for a newly legal product: cannabis

Why omnichannel support is no fairytale

Customer feedback: how to hear the voice of the customer

Analitica
<5 min.

The 3 types of customer service metrics that matter

Proactive support: The right way to engage

Raccolte
<5 min.

Una guida pratica all'assistenza omnicanale

Raccolte
5 - 10 min.

Agility and the total cost of the customer experience

Glossario del servizio clienti

Your customer base is expanding—is your self-service scaling with it?

How Sephora created a futuristic, omnichannel customer experience

Chat
<5 min.

How live chat helps businesses and consumers

Raccolte
<5 min.

Zendesk Benchmark: come i "nativi digitali" possono innovare e favorire la crescita

Raccolte
<5 min.

Zendesk Benchmark: come le aziende ormai consolidate ottengono risultati con la trasformazione digitale

Operazioni preliminari con Zendesk Guide: strategie, informazioni e consigli

Key benefits of integrated phone support

How to structure your customer support organization

Come implementare un servizio clienti di altissimo livello

Una rivalutazione delle competenze del servizio clienti per la nuova era del commercio al dettaglio

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