Chat
<5 min.

How live chat helps businesses and consumers

Zendesk Benchmark: come i "nativi digitali" possono innovare e favorire la crescita

Zendesk Benchmark: come le aziende ormai consolidate ottengono risultati con la trasformazione digitale

Operazioni preliminari con Zendesk Guide: strategie, informazioni e consigli

Key benefits of integrated phone support

How to structure your customer support organization

Come implementare un servizio clienti di altissimo livello

Una rivalutazione delle competenze del servizio clienti per la nuova era del commercio al dettaglio

How Slack changed the way we work by putting the customer experience first

Experts weigh in on tomorrow’s best CX practices

Keep video gamers happy with these 4 customer service tools

How MoviePass radically changed the movie theater customer experience

Fairness in the customer relationship

Employee Satisfaction Survey Guide

Analitica
<5 min.

Meet Zendesk Explore – Americas

Analitica
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Meet Zendesk Explore – Asia Pacific

Analitica
<5 min.

Meet Zendesk Explore – Europe

Enterprise Benchmark: Comparing your customer service against other enterprises

Evolving trends in self-service: creating the best experience for agents and customers

Forrester: Assess Customer Service Capabilities To Pinpoint Opportunities For Better Service

Your guide to omnichannel support

13 Ways to be a customer-driven company

Analitica
<5 min.

Top 10 help desk metrics

Beyond cookie butter: the secrets behind Trader Joe’s great customer experience

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