Stella Connect is the customer feedback and quality management platform built specifically for customer experience teams. Our intuitive platform makes it easy to harness agent-level customer feedback and deliver high impact coaching and QA programs, driving agent engagement and customer satisfaction.
Stella Connect is tightly integrated with Zendesk. Through the integration, feedback requests are triggered automatically once tickets are closed. The integration also enables interactions to be automatically pulled in to Stella Connect for QA reviews.
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