Leafworks is a Zendesk Partner based in Germany. Our main area is the DACH-region (Germany, Switzerland, Austria), but we have also clients from other countries like Poland and the US.
- Zendesk Implementation
- Consulting and best-practises
- Custom Apps
- Custom Integrations (cloud / Api-based services)
- Integrations for CRM, ERP, Shop, Backend Systems (i.e. Hubspot, Navision, MS Dynamics CRM, SAP, Magento, ...)
- Custom Integrations (on-premise / using custom middle-ware to achieve data delivery)
- Custom Middleware development (on-premise data retrieval, transformation, calculation and data based routing for your tickets)
- Custom Guide Themes
- Custom Explore Reports
- Zendesk Sunshine UseCases and development
Please contact us if you need any assistance on getting started with Zendesk or making your customer and agent-experience more effective and professional.