Macro Manager by LEAFWORKS

Macro Manager app to bulk import/export your macros and preview dynamic content

Macro Manager by LEAFWORKS

Macro Manager app allows you to perform bulk imports or exports of macros, bulk activate or delete macros and test your dynamic content on-the-fly in different languages.

Whether you just started using Zendesk as your main ticketing software, or you need to transfer data from one Zendesk instance to another - Macro Manager app saves your agents hours of manual work.

Within the app, your agents will be able to:

  • Import or export Macros in Excel file format
  • Preview macro comments and debug dynamic content in multiple languages
  • Review Dynamic Content placeholders used inside specific macros and directly change the DC on one page
  • Enhanced search for macros via 'name' and 'Dynamic Content' values
  • Examine actions that Macros will perform in tickets

App inquiries

Contact us if you have any questions, comments, or feature requests regarding this app.

About Leafworks

Leafworks is a Zendesk premier implementation partner based in the DACH region (Germany, Austria, Switzerland), which focuses on:

  • Zendesk setup and optimization
  • Integration with backend systems
  • Guide template customization
  • Automation of customer service processes

Feel free to get in touch with us regarding your Zendesk-related challenges.

Contact

Mail: zendesk@leafworks.de | Web: leafworks.de

Dettagli app

Funziona con
support
Ticketing System
Autore
LEAFWORKS
Versione
2.2.1
Prezzo (USD)
$199.00
Assistenza
ContattaciSito

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