PlentyMarkets App

Link Plentymarkets customers and their order history to your Zendesk tickets.

Plentymarkets app by LEAFWORKS

Plentymarkets app automatically checks and links Plentymarkets users and their order history directly to Zendesk tickets. For each new ticket a search by user's email is automatically done, but in cases no data has been found, agents can connect Plentymarket users manually with the following fields:

  • External order ID

  • Order ID

  • First Name

  • Last Name

  • Email

  • Phone

Within the app, your agents will also be able to quickly check the status of customer orders and see an array of information like:

  • Shipping date

  • Number of packages

  • Invoice ammount

  • Delivery/Billing Address

  • Order status (Pending, Canceled etc.)

App inquiries

Contact us if you have any questions, comments or feature requests regarding this app.

About Leafworks

At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk related challenges.

Contact

Mail: zendesk@leafworks.de | Web: www.leafworks.de

Dettagli app

Funziona con
support
Ticketing System
Autore
Leafworks
Versione
1.2.1
Prezzo (USD)
Free 14-day trial, then $199.00 per month
Assistenza
ContattaciSito

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