SLA Event Tracker

Easily display SLA data and breach status on a ticket

The SLA Event Tracker app provides a quick and easy interface that displays SLA (Service Level Agreement) data about the ticket.

The goal of the app is to give an agent a quick view of how the ticket is doing against any applicable SLAs. It also defines the variety of terms associated with Service Level Agreements.

This allows users to see when SLA metrics have been applied, fulfilled, and breached.

By enabling this app, you agree to the Built by Zendesk Terms of Use.

Dettagli app

Funziona con
support
Ticketing System
Autore
Zendesk
Versione
2.0.4
Prezzo (USD)
Free
Assistenza
ContattaciSito

Le app vengono installate direttamente nel tuo account

Cosa si dice in giro

Hai installato l'app?

Teniamo molto ai feedback. Scrivi la prima recensione.

Commercializza la tua app nel marketplace

Scopri come lanciare la tua app sul mercato digitale