Atlassian Statuspage for Support

Atlassian Statuspage integration for Zendesk Support

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The Atlassian Statuspage for Support integration provides agents visibility of Statuspage incidents in Support. Agents can readily obtain information on any service incidents or degradation, so they are aware of any service disruptions that may impact customers.

When your agents are viewing tickets in Support, they can see when new incidents occur or maintenance is underway. They can also obtain more details of incidents, making them more aware of any service disruptions that may impact your customers.

Support agents can easily drill down into incidents or service degradations by viewing the Statuspage app in the topbar or sidebar. Current status information can also be posted into a ticket comment by clicking Add to comment in the sidebar app.

Note: This app is available to customers who have:

  1. A Zendesk Team plan or above for Support or the Zendesk Support Suite
  2. A public Atlassian Statuspage page

By enabling this app, you agree to the Built by Zendesk Terms of Use.

Dettagli app

Funziona con
support
Ticketing System
Autore
Zendesk
Versione
1.1.0
Prezzo (USD)
Free to install
See pricing details
Assistenza
ContattaciSito

Le app vengono installate direttamente nel tuo account

Cosa si dice in giro

4.0

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