View and manage customers, subscriptions, payments and invoices from Stripe within Zendesk Sell, allowing you to avoid switching back and forth between windows.
The app will present the customer associated with the relevant contact by default, but you can search for and view other customers at any time. The following information is available at a glance when a customer is selected:
Active and canceled subscriptions
Payments of all statuses (payment intents or charges)
Payment methods
Invoices
Pending invoice items
Current credit balance
Customer history, credit balance and MRR
Customer contact details
Billing details
Shipping details
Tax status and IDs
Additional details like refund amounts and links to hosted invoices are provided through tooltips and action menus throughout the app.
Because common actions can be performed within Zendesk without the need to switch tabs, you can spend more time following up leads and working on deals.
The following actions can be performed directly within the app:
Create, authorize and capture payments
Cancel and refund payments, in part of in full
Pause and resume payments on subscriptions (recurring payments)
Cancel subscriptions immediately or at the end of the current period
Refund the last subscription payment or a pro-rated amount
Create new invoices
Update the status of open invoices
Send links to hosted invoice pages and downloadable PDF tax invoices
And and edit credit cards on file
Change the default payment method for customers
Update customer account information
Update a customer tax statuses and IDs
Search for customers within Stripe
Click to view customers, subscriptions, payments and invoices in Stripe
Pin subscriptions, payments and/or invoices to a ticket, allowing you to create powerful trigger and automation-based workflows
With much more on the way.
Our simple pricing gives you access to all features for a flat rate of $4.95 per agent, per month. There are absolutely no additional or hidden fees and you'll benefit from all new features as they're released. Start with a free 7 day trial to see how much more efficient you can be with Stripe and Zendesk working together seamlessly!
If your customers self-serve using a Zendesk Guide Help Center you may also be interested in our range of beautiful and customizable Zendesk themes. They allow you to help improve overall customer satisfaction and minimize churn.
Le app vengono installate direttamente nel tuo account