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User Feedback Widget

User feedback widget

Bring customer support directly to your customers with a user feedback widget
Omnichannel support is about reducing effort for the customer, but it’s also the cornerstone of any support program that’s built to last. Instead of forcing users to hunt around or leave your website, the Web Widget is right there when they need it.

Zendesk's user feedback widget, enables you to reach out and offer support, provide information, gather feedback, or start a conversation. Our customer satisfaction and Net Promoter Score surveys, and industry-leading reporting and analytics help you stay on top of how your users are feeling—and how well your team is supporting them.

Start collecting customer feedback wherever they roam

Zendesk Embeddables are a combination of the Web Widget and Mobile SDKs for both Android and iOS. They allow developers to embed Zendesk functionality—Help Center, Chat, or Tickets—natively into any app, website, or standalone device. With just a few lines of code you to put help right at your customers’ fingertips. Native in both Objective C, and Java for iOS and Android, our SDK is easy to build, integrate, and customizable.

What's a Web Widget do?

Helps maintain brand consistency, increases the efficiency of support interactions, and keeps friction to a minimum for customers.

Collects patterns across usage, customer behavior, and common gaps in service.

Reduce unnecessary back and forth by serving the right information at the right time in the right place.

Zendesk comes with an arsenal of tools to help you measure the customer experience, streamline operations, and plan for the future. The free trial lets you explore stress free.