Engage customers on iOS
Engaging with users and customers when they're most likely to respond is a sure fired way to capture their interest. In-app messaging helps to pique their interest with notifications, offers, surveys, or messages that users see while they're in their app. This is where Zendesk Connect comes in.
Outbound, a member of the Zendesk family, in conjunction with Zendesk Connect, improves customer relations with proactive messaging that allows businesses to engage customers via multiple messaging platforms.
In-app messaging for iOS (and Android) offers multiple benefits, including:
- Stronger commitments - engaged customers are less likely to delete apps
- Targeted marketing - send personalized notifications based on preferences and behavior
- Mobility - catch your users on the go — who has time to slow down?!
By using a combination of Zendesk API and mobile SDK for both Android and iOS, developers embed Zendesk functionality natively into any app. Brand consistency is maintained, efficiency is increased, and friction is reduced for customers.
We have more information about this. Have a look below.
There are many ways to learn from and engage with your customers through in-app messaging for iOS. Keep reading to find out more!