Welcome to the land of legal eagles.* The information provided here is for Zendesk subscribers and suppliers who have questions about our terms, policies, intellectual property, and compliance.
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Updated June 1, 2018
Zendesk aims to keep its Services safe for everyone, and data security is of utmost priority. If you are a security researcher and have discovered a security vulnerability in the Services, we appreciate your help in disclosing it to us in a responsible manner.
Our responsible disclosure process is hosted by HackerOne’s bug bounty program. We run separate programs for each of our three key products. Please visit the corresponding HackerOne portal below to report any security vulnerabilities:
Only vulnerabilities submitted there will be eligible for a reward.
If you previously responsibly disclosed a vulnerability to us, thank you. Our list of contributors continues to live on at HackerOne and can be found here: https://hackerone.com/zendesk/thanks/prior