• Accedi
  • Assistenza prodotto
  • Azienda
    • Chi siamo
    • Stampa
    • Investitori
    • Eventi
    • Opportunità di lavoro
    • Diversità e inclusione
    • Impatto sociale
    • Note legali
  • Contattaci
  • English
    • English (US)
    • English (UK)
    • Español
    • Español (LATAM)
    • Português
    • Français
    • Deutsch
    • Italiano
    • Nederlands
    • English (Australia)
    • English (India)
    • English (Singapore)
    • 日本語
    • 한국어
    • 繁體中文 (台灣)
    • 繁體中文 (香港特區)
    • ไทย
  • Zendesk. Diventa l'azienda che i tuoi clienti vogliono.
  • Contattaci
  • Toggle Mobile Menu
  • Guarda una demo
  • Prodotti
    • Zendesk per il servizio clienti

      La soluzione di assistenza completa

    • Zendesk per le vendite

      Una soluzione di vendita moderna

    • Piattaforma Sunshine

      Veloce, aperta e flessibile

    • Marketplace

      App, integrazioni e partner

  • Prezzi
    • Zendesk per il servizio clienti

      La soluzione di assistenza completa

    • Zendesk per le vendite

      Una soluzione di vendita moderna

  • Soluzioni
    • Grande impresa

      Conversazioni su vasta scala

    • Piccole e medie imprese

      Crescere è superare le difficoltà

    • Startup

      Per iniziare con il piede giusto

    • Help desk interni

      Tratta i dipendenti come se fossero clienti

    • Settori

      Come soddisfare le esigenze del mercato

  • Demo
  • Risorse
    • Blog

      Guide, report e prassi ottimali

    • Eventi e webinar

      Impara, ovunque tu sia

    • Community

      Impara e interagisci con altri utenti Zendesk

    • Servizi professionali

      Ottieni un aiuto pratico, un’assistenza dedicata o una guida esperta

    • Novità di Zendesk

      Dai un’occhiata agli ultimi aggiornamenti sui prodotti

    • API e sviluppatori

      Informazioni per sviluppare usando Zendesk

    • Partner

      Come individuare o diventare un partner Zendesk

    • Testimonianze dei clienti

      Scopri cosa significa successo con Zendesk

  • Altro
    • Azienda
      • Contattaci
      • Chi siamo
      • Stampa
      • Investitori
      • Eventi
      • Opportunità di lavoro
      • Diversità e inclusione
      • Impatto sociale
      • Note legali
    • Lingua
      • English (US)
      • English (UK)
      • Español
      • Español (LATAM)
      • Português
      • Français
      • Deutsch
      • Italiano
      • Nederlands
      • English (Australia)
      • English (India)
      • English (Singapore)
      • 日本語
      • 한국어
      • 繁體中文 (台灣)
      • 繁體中文 (香港特區)
      • ไทย
  • Prova gratuita
  • Contattaci
  • Accedi

Informazioni Legali e Risorse

  • Accordi e Termini
  • Politiche e linee guida
  • Marchi registrati e proprietà intellettuale
  • Approvvigionamento e fornitori
  • Protezione dei dati e della privacy

Assignment Agreement

Dear Zendesk Customer,

Thank you for your inquiry with regard to updating the information associated with your Zendesk account. The goal of this page is to establish whether an ownership transfer of the account via an assignment is appropriate, or whether the nature of the request involves updating the account’s information with regard to a name change or other required update.

Which form should I be processing?: Assignment Agreement vs. Name Change

Please read below and, depending upon the needs of your particular account, complete the form found at the appropriate link.

Account Name Change Process

Often times our customers may ask for an assignment when that is not actually what is needed. For example, a customer may ask for an assignment in order to effect a company name change (e.g., ABC, Inc. changing its name to DEF, Inc.), a change to their billing information, or other updates involving their existing customer account.

If the nature of your request involves a company name change, update to billing information, or other changes to the existing account that can be accommodated by Zendesk’s Financial Operation Department (“FinOps”), please contact your Zendesk account manager and provide the information required by FinOps to update your existing account. There is no need for you to complete the Assignment Agreement since you are not transferring the ownership of your Zendesk account.

Zendesk’s Assignment Process

The ownership transfer (commonly known as an “assignment”) of a customer’s account (and subsequent updates to our records and systems) is a process accomplished via the existing subscriber (“Assignor”) and subsequent subscriber (“Assignee”) executing a form conveying all interests, rights, and obligations in the Master Subscription Agreement (the “MSA”) and active Service Order Form(s) (together referred to as the “Agreement”) from the Assignor to the Assignee.

The parties must provide the information required by the Assignment Agreement DocuSign form provided at the link below and, upon review by Zendesk Legal and execution by all parties, the Agreement previously entered into by and between Assignor and Zendesk, pursuant to which the assignor purchased their subscription to Zendesk’s software and services (“Service”, as described at www.zendesk.com), will be assigned as requested to the Assignee as of the Assignment Effective Date.

This Assignment Agreement consists of multiple parts, all of which will be required to complete the form: (1) the Assignor’s legal name; (2) the Assignee’s legal name; (3) an agreed date within 30 calendar days which will serve as the Effective Assignment Date; (4) the Assignee’s billing address, contact information, and subsequent account owner; and (5) signature blocks for both Assignor and Assignee.

Upon completion of the required fields of information, please follow the instructions below to review and electronically sign the Assignment Agreement.

Please do not complete this Assignment Agreement DocuSign form if: 1.) The Assignee is a current customer of Zendesk; or 2.) either the Assignor or Assignee is a Zendesk channel partner or has acquired a subscription to the Zendesk Service through a Zendesk channel partner. If this is the case, please reach out to your Zendesk account manager for next steps.

How to Execute the Assignment Agreement:

Single Reviewer & Signatory

If you are the current customer (“Assignor”) and will be a signatory for the Assignor, click here and complete the name and email information required by the PowerForm Signer Information form. This information consists of: 1.) Assignor signatory name and email; and 2.) Assignee signatory name and email. Once you have provided the information required, click “Begin Signing” and follow the directions contained within the Assignment Agreement form.

Following the Assignor’s signature, the form will route via DocuSign to the Assignee at the email address provided in the PowerForm Signer Information. The Assignor will then be required to provide updated billing and account information required within the Assignment Agreement form.

Both parties will have the option to download the Assignment Agreement for review prior to completing the execution process. To do so, simply click on the “Download” icon located top centre of the page (see image below).

Once the Assignor and Assignee have completed the execution process, the Assignment Agreement will be routed for review and approval by Zendesk Legal, who will forward for signature by Zendesk. Upon completion of the validly completed Assignment Agreement it will become legally binding. Both the Assignor and Assignee will receive a fully completed copy of the Assignment Agreement for their files.

Zendesk

Dalla tua parte per assistere i tuoi clienti

I nostri prodotti
  • Zendesk per il servizio clienti
  • Zendesk per le vendite
  • Piattaforma Sunshine
  • Marketplace
  • Aggiornamenti dei prodotti
Funzioni principali
  • Sistema di emissione dei ticket
  • Messaggistica e chat
  • Centro assistenza
  • Voice
  • Forum della community
  • Generazione di rapporti e funzioni analitiche
  • Answer Bot
  • software per servizio clienti
  • Software per sistema di ticketing
  • Software per chat
  • Knowledge base
  • Software per forum
  • Software per help desk
  • Sicurezza
Risorse
  • Assistenza prodotti
  • Richiedi una demo
  • Blog
  • Formazione
  • Partner
  • Webinar
  • Testimonianze dei clienti
  • Servizio
Azienda
  • Chi siamo
  • Stampa
  • Investitori
  • Eventi
  • Opportunità di lavoro
  • Diversità e inclusione
  • Impatto sociale
  • Contattaci
  • Mappa del sito
  • Stato del sistema
  • Note legali
Preferiti
  • Che cos’è Zendesk
  • Zendesk per le imprese
  • Zendesk per le piccole imprese
  • Zendesk per startup
  • Benchmark Zendesk
  • Gartner CRM Magic Quadrant
  • Tendenze dell'esperienza clienti

Iscriviti per ricevere notizie e aggiornamenti da Zendesk.

Unisciti al gruppo

Iscriviti alla nostra newsletter.

Inserisci un indirizzo email valido
Inserisci un indirizzo email valido.
L'indirizzo email non può iniziare con:
By submitting my personal information, I consent to Zendesk collecting, processing, and storing my information in accordance with the Zendesk Privacy Notice. Zendesk uses the information you provide to send future occasional emails about Zendesk products, services and relevant content. You can unsubscribe at any time.
Inviando i miei dati personali, comprendo e accetto che Zendesk possa raccogliere, elaborare e conservare i miei dati in conformità all’Informativa sulla privacy Zendesk.

Grazie per aver effettuato l’iscrizione alle nostre comunicazioni via email. Puoi aggiornare le tue preferenze o annullare l’iscrizione in qualunque momento.

Benvenuto nel club.

Si è verificato un errore.

Ricarica la pagina e riprova oppure contatta Zendesk per ottenere assistenza.

Termini di utilizzo Informativa sulla privacy Informativa sui cookie Impostazioni Cookie ©Zendesk 2022