Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.

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Sales inspiration: A guide to motivating your agents Article

Sales inspiration: A guide to motivating your agents

Is your team in need of sales inspiration? Here’s how to give sales agents the boost they need when faced with challenging situations.

15 sales incentives that actually work Article

15 sales incentives that actually work

Motivating sales teams month after month is no easy task. Here are 15 ideas that’ll boost your team’s performance.

The Zendesk Sales Trends Report 2021 White Paper

The Zendesk Sales Trends Report 2021

Sales organizations are increasingly turning to digital and remote-enablement technologies to deal with a shift in the market. Learn more about 2021 sales trends.

75 motivational sales quotes to pump you up Article

75 motivational sales quotes to pump you up

Whether you're in need of encouragement to meet your sales goals or comforting words after losing a deal, these inspirational quotes will reignite your fire.

Lead generation: What it is and how to master it Article

Lead generation: What it is and how to master it

Figuring out how to generate leads is almost as hard as converting them. Use this comprehensive guide to lead generation to pack your sales pipeline with quality prospects.

Upselling and cross-selling: Understanding the concepts and building a strategy Article

Upselling and cross-selling: Understanding the concepts and building a strategy

Upselling and cross-selling can deepen your customer relationships, but only if you deliver real value.

7 secrets of sales leadership White Paper

7 secrets of sales leadership

Download the full list of sales leader secrets to find out how these managers are getting the most out of their teams.

The motherlode of sales email templates Guide

The motherlode of sales email templates

Sales emails need eye-catching subject lines, engaging introductions, and customized messages that speak directly to the…

Close deals faster with sales process automation Article

Close deals faster with sales process automation

Learn how sales process automation helps teams be 52% more productive, convert 47% more leads, and generate 45% more referrals.

5 sales process templates for building out your pipeline Article

5 sales process templates for building out your pipeline

Tighten up your pipeline with custom stages and criteria requirements

How sales managers use Zendesk Sell to boost their team’s performance Article

How sales managers use Zendesk Sell to boost their team’s performance

At the end of the day, sales managers are focused on one goal: Making sure their…

Sales performance: Why it matters and what managers can do about it Article

Sales performance: Why it matters and what managers can do about it

Maybe you’ve heard it before: “People don’t quit their job; they quit their managers.” Bad managers…

Get more from your sales emails with Zendesk Sell Article

Get more from your sales emails with Zendesk Sell

Email is only getting more popular. In 2020, 306.4 billion emails are being sent and received…

7 cold email templates that skyrocket response rates Article

7 cold email templates that skyrocket response rates

Getting a prospect to respond to a cold email isn’t always easy. Our template playbook can help with that.

Getting started with sales management: Everything you need to know Article

Getting started with sales management: Everything you need to know

A comprehensive guide for new sales managers.

6 proven ways to improve your sales process (with advice from Vidyard, Zendesk, and Metadata.io) Article

6 proven ways to improve your sales process (with advice from Vidyard, Zendesk, and Metadata.io)

2020 was a year when “business as usual” wasn’t really an option. Many sales teams found…

Why you need sales process mapping to solve big-picture problems Article

Why you need sales process mapping to solve big-picture problems

Sales process mapping gives you a macro view of your sales strategy, so you can address and fix issues. Here’s how to use process mapping for your sales team.

10 sales performance metrics you should track every week, month, and quarter Article

10 sales performance metrics you should track every week, month, and quarter

You’re probably already tracking sales performance metrics...but are you getting good use of your data? Learn what metrics to track, and when.

The step-by-step guide to building an effective sales strategy Article

The step-by-step guide to building an effective sales strategy

Your sales team needs a step-by-step plan to make sales and increase revenue. Here's how to create a sales strategy that works.

3 ways Zendesk Sell + ActiveCampaign benefits sales teams Article

3 ways Zendesk Sell + ActiveCampaign benefits sales teams

96% of sales reps struggle with some stage of the sales cycle. For the majority of…