There’s a chat for that [infographic]

Published November 13, 2014
Last modified November 13, 2014

Live chat is becoming increasingly important and profitable as a customer engagement platform. In fact, many customers report that having a live person answer their questions while they're in the middle of an online purchase is one of the most important features a website could offer. And even more say that a lack of interaction has kept them from making or completing an online purchase. Our latest infographic explores why customers want to chat, and why it's time for businesses to listen.

There's a Chat for That

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<img title="There's a Chat for That" src="" alt="There's a Chat for That" width="615"/>


Image originally posted on <a href=""> Zengage, the Zendesk blog</a>


Interested in Zendesk Chat for your business? Learn more about how our live chat app can help anticipate questions, increase sales, and reduce wait time.