Select an Address

Scegli un indirizzo email da associare a un ticket.

(1711)
App ScreenshotApp ScreenshotApp Screenshot

Select an Address lets admins and agents change the default support email address associated with a ticket.

Personalize outbound messages or easily reroute inbound tickets to the appropriate groups, resulting in greater agent efficiency and a better customer experience.

Features include:

  • A drop-down list of all available support email addresses
  • Select a support email address when creating a new ticket
  • Change the support email address associated with a ticket

Additional features with the Basic plan:

  • Specify a default email address by group
  • Specify one or more accepted email addresses by group

-- For additional information and feedback, see the app documentation and make feature requests.

By enabling this app, you agree to the Built by Zendesk Terms of Use.

App details

Works with
Support
Sistema di emissione dei ticket
Author
Zendesk
Version
2.3.1
Price (USD)
Sono disponibili molteplici piani

Apps install directly into your account.

Plans and pricing

Gratis

Never pay a thing

Free plan features include:

  • A drop-down list of all available support addresses
  • Select a support address when creating a new ticket
  • Change the support address associated with a ticket
Basic

Prova gratuita di 5 giorni, poi 1,00 € per agente, al mese

Basic plan includes all Free plan features plus:

  • Ability to set a default email address for each agent group
  • Limit the list of email addresses that agents can chose by group

Recensioni


There are currently no reviews. Be the first to share your experience.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.