Cloud ACD

Integra il canale voce nella soluzione di creazione dei ticket di Zendesk.

App ScreenshotApp ScreenshotApp Screenshot

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).

CallOne offers a cloud-based contact center solution that enables customer service to manage inbound and outbound calls in a smart way.

Connecting Zendesk and CallOne Cloud ACD through the integration makes it possible to include real-time voice tickets in Zendesk. Important customer information such as their phone number and previous inquiries and purchases are immediately presented to the assigned agent on his or her Zendesk user interface. When a calls comes in, either a new ticket will be created, or the call will be included in a pre-existing ticket.

App details

Works with
Support
Sistema di emissione dei ticket
Author
CallOne
Price (USD)
Gratis
Assistenza
Contact Email

Recensioni


There are currently no reviews. Be the first to share your experience.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.