Schedule events visually and with minimal effort. Quickly create a new ticket with an event or add an event to an existing ticket by simply dragging out an event on a calendar.
Leverage the power of Zendesk views, triggers, macros, etc, to create powerful communication or escalation workflows around your events, while at the same time improving the visibility of when things are happening across your teams.
If you use Google Calendar or Office 365 within your organization, you're in luck: we have full-featured integrations with both. This means that when scheduling events, you'll be able to avoid overlap with any existing events that may have been scheduled already outside of Zendesk. It also means that should any changes be made to ticket events in Google or Office 365, that those changes will reflect back onto the ticket.
"Swivel chairing" between Zendesk, Office 365 and Google Calendar is now a thing of the past.
Create as many calendars as you need. Compare any or all of them within Zendesk to ensure you're scheduling events at the best time.
Specify permissions so only specific users, groups and/or roles can see calendars and control who can create and modify events in them.
Built by SweetHawk. 14 day free trial included. Free for sandbox accounts.
Prova gratuita di 14 giorni, poi 3,00 € per agente, al mese
Prova gratuita di 14 giorni, poi 2,00 € per agente, al mese
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