Your customers are global and speak many languages. Your Help Center can be translated into multiple locales, your agents might speak more than one languages but your forms in Zendesk are often only available in your default or native language.
You can use Dynamic Content to translate your forms and fields, but when you have dozens of fields, and especially when you have a lot of dropdowns with hunderds of options to choose from, converting them all manually to Dynamic Content can take hours or days.
This app automates that process.
When you press Translate Fields the app:
For visitors looking at your forms in your default language nothing will change and it keeps the underlying tags identical so your existing tickets and forms are unchanged.
You can then dive into Dynamic Content and start adding additional translations to your content to better serve your international customers.
The app was developed by Premium Plus. We’re an award winning Zendesk Master Implementation Partner with over 500 active and happy customers. We’re here to help if you need guidance on how to get the most out of Zendesk. Visit premiumplus.io for more information.
Need a custom app to for your Zendesk instance to meet a specific need? Sure thing! We can build one seamlessly fitting your wishes and requirements. Need inspiration? Visit the apps section on https://premiumplus.app.