Shopify by Zenplates

View and edit information from your Shopify store directly within Zendesk Sell

Preview image of app
Preview image of app
Preview image of app

This app allows you to view customer and order details, link orders to tickets, capture payments and even reorder, refund or cancel orders from within Zendesk Sell. Stop scrambling to find order details or switch tabs to perform important actions and focus on what’s important.

One price, all features

There are absolutely no hidden costs or services to sign up for. Simply install the app, authenticate with your Shopify store and instantly upgrade your customer service capability.

Every subscription unlocks the following powerful functionality:

  • Search for customers

  • View the order history of a customer

  • Search for orders across the entire store

  • Sort and filter the list of orders

  • View the details of an individual order, including product line items, order notes and tags

  • View payment and fulfilment information

  • View order notes made by the customer

  • View customer contact details

  • View customer lifetime value

  • View order comments and events

  • Link an order to a ticket

  • Click to view customers, orders and product line items in Shopify

  • Restock items within an order

  • Refund an order based on line items

  • Refund an order in full or by a custom, partial amount

  • Mark an order as paid

  • Capture a payment on an order

  • Duplicate an order on behalf of a customer

  • Cancel an order

  • Archive an order

With much more on the way.

Save time and money and close deals faster with this beautifully designed app. If you subscribe today you’ll get access to all future updates and lock in our introductory pricing.

If you are a large company with custom app requirements or multiple storefronts, contact us to find out how we can help. We also design and build custom themes for Zendesk Guide, which can help you reduce churn by providing an amazing self-service platform.

App details

Works with
Sales CRM
Price (USD)
Free 7-day trial, then $4.95 per agent, per month

Apps install directly into your account

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